Returns & Exchanges Policy

We hope you’re happy with your purchase, but if you need to
return or exchange an item, we’re here to help. Please read the guidelines
below to ensure a smooth return process.

What to Include with Your Return

When returning an item, please include the following inside the package:

Reason for return

If requesting an exchange: A clear description of the item you would like in exchange

A copy of your invoice or your invoice number Proof of return postage cost

Returns Eligibility

Items must be returned unused, in as-new condition and in their original packaging.

Items that do not meet these conditions may not be eligible for a refund or exchange.

Where to Send Returns

Hartley Boats LTD
Parcel Terrace
Derby
Derbyshire
DE1 1LY

Need Assistance?

If you have any questions about your return or need help with an exchange, don’t hesitate to contact us:

📞 01332 369 751

📧info@hartleyboatschandlery.co.uk